Puberty in Alice and Wonderland - 2171 Words

One of the most prominent themes in children’s literature is maturation and grasping with adulthood. In keeping with this tradition, Lewis Carroll’s Alice’s Adventures in Wonderland presents a girl who transforms immensely from the bored little girl who can’t imagine reading a book without pictures to the mature adult described at the end of the novel. Throughout much of the novel, the reader witnesses Alice struggling with frequent, rapid changes in her body. While the repeated size changes in the book serve to illustrate the difficulties of children in grasping the changes of puberty, the changes in Alice’s personality and state of mind that come with each fluctuation in size hint at the greater rewards of knowledge and certainty that†¦show more content†¦So flustered by these constant changes, Alice’s memory and knowledge have suffered, as she is unable to recall basic facts. This, accompanied by the realization that her voice has become hoarse and strange, once again moves â€Å"poor Alice† to tears. Finding both her body and mind to be completely altered, Alice hints towards not liking who she has become, resolving to stay in Wonderland and only come out if she is somebody else. Just as soon as this stream of thoughts leaves her, though, Alice realizes that she has shrunk once again, and rather than being comforted, Alice is â€Å"frightened at the sudden change† (29), saying that she is now â€Å"worse than ever† and that she â€Å"never was so small as this before.† She finds herself confronted by a pool of tears that had once seemed so inconsequential, frustrated once again by her uncontrollable emotions: â€Å"I wish I hadn’t cried so much!† (30). Once again, she realizes somewhat bitterly that â€Å"everything is queer to-day.† Alice’s size continues to come into play through her interactions with the mouse. Not used to seeing things from small eyes, Alice’s etiquette is brought into question as she offends the mouse with her talk of cats (31). Despite being the same size as the normally-small animals she now interacts with, Alice is viewed as foolish for not utilizing the same logic as her counterparts. In essence, while she is physically small, her mind has not adapted to this new size and she does not fit in amongShow MoreRelatedLewis Carroll s Hidden Presence Of Puberty1540 Words   |  7 PagesLewis Carroll’s Hidden Presence of Puberty The transformations that Alice experiences throughout Lewis Carroll’s, Alice’s Adventures in Wonderland, display the metaphorical change the protagonist goes through from the stage of childhood to adulthood and the continued struggle to understand her identity. These changes are experienced after Alice follows a white rabbit down his hole and into an incredible world known as Wonderland. This place, although completely fictitious, represents an alternateRead MoreLewis Carroll s Wonderland : A Magical Underworld Named Wonderland871 Words   |  4 Pages Lewis Carroll s novel Alice in Wonderland, tells the story of a young girl named Alice who adventures through a magical underworld named Wonderland. This young girl s adventures in Wonderland can be seen as a metaphor for the experience of growing up, both in terms of physically growing up and physiologically maturing as she gets to understand the adult world through her autonomy and experiences. She physically grows and shrinks again and again in the story up to a total of 12 times. Her constantRead MoreLewis Carroll s Alice s Adventures1292 Words   |  6 PagesIn the realm of children’s stories, the reader is rarely required to uncover a deeper meaning concealed beneath the surface of the text. Lewis Carroll, however, is an exception to this rule. Lewis Carroll’s Alice’s Adventures in Wonderland is widely known as an amusing and lighthearted children’s story, yet beneath its surface lies many hidden truths. Unlike most authors, Carroll incorporates a great deal of nonsense into his work. Putting readers through many loops in order to decode his skewedRead MoreDifferences Between The Stories Bat And The Color Of Earth 874 Words   |  4 PagesWeetzie Bat by Francesce Lia Block, Alice’s Adventures in Wonderland by Lewis Carroll and The Color of Earth by Dong Hwa Kim. Each of these books are mainly for girl readers and it shows female characters facing changes as they are maturing from young children to young adults. On the surface there are a lot of similarities between the stories Alice’s Adventures in Wonderland, Weetzie Bat and The Color of Earth. The main characters Alice, Weetzie and Ehwa have a journey or an adventure they areRead MoreLewis Carrolls Alice in Wonderland: The Inevitable Loss of Childhood Innocence1478 Words   |  6 PagesThe novel enwraps with â€Å"Alice and her sister sitting on the bank of a river. Unquestionably bored, she is reading a book over her sister’s shoulder. Suddenly, she spots a small white rabbit in a pea coat, dart across the grass. What astounds her is that the rabbit takes out a small watch from its pocket and exclaims, I will be late. Alice had never heard a rabbit talk and moreover felt that it was bizarre for a rabbit to own a pocket watch. Curiosity takes Alice down the rabbit hole and this leadsRead MoreAlices Adventures in Wonderland Analysis1225 Words   |  5 PagesAlice’s Adventures in Wonderland; Analytical Essay Any story of literary merit must have some sort of lasting appeal that allows it to ascend the generations and appeal to a wide variety of cultures, and Alice’s Adventures in Wonderland is a fine example. It was undoubtedly both a popular and significant tale when it was first orally told and then written down, and is surely one that is applicable to modern society. Throughout the story, I noticed three main themes that Lewis Carroll appearsRead MoreBildungsroman Is Defined As A Novel Of The Novel And The Wild Things 1662 Words   |  7 PagesAbrams, A Glossary of Literary Terms). Lewis Carroll’s Alice in Wonderland and Maurice Sendak’s Where the Wild Things Are use this literary device through their main characters, Alice, and Max, as they grow either physically or mentally throughout their journeys. Alice and Max experience change that modifies their perspectives of the worlds they must navigate. Through the constant physical changes Alice encounters with her adventures in Wonderland, she learns to cherish her fleeting childhood and innocenceRead MoreGoing Further Into Wonderland By Lewis Carroll1081 Words   |  5 PagesGoing Further Into Wonderland Finding your identity as a maturing human, is something many people struggle with. Imagine you are a young girl, soon tumbling down a hole to a whole new world. Lewis Carroll shares the story of a girl named Alice. The book is a fun and creative story, but shares the struggles of a young girl finding her identity. The style of Lewis Carroll is often described as symbolic. Alice’s Adventures in Wonderland by Lewis Carroll is written using many symbols. The symbols showRead MoreAlice In Wonderland Identity Crisis Essay1204 Words   |  5 PagesCarroll Alice Adventures in Wonderland is a story that every child wanted to read in the Victorian Era. The education system of the Victorian Era limited the thoughts, speech and actions of individuals. People were the product of the Victorian society in which they were raised. Victorian novelists highlighted this in the books that they wrote. It contributed to the identity crisis of the Victorian Era in which children were affected. Vict orian society discourages the use of imagination. Alice AdventuresRead MoreFacing Adolescence in Alice’s Adventures in Wonderland Essays1485 Words   |  6 Pageschildren face when they enter the adult world in his novel, Alice’s Adventures in Wonderland, by taking readers on a compelling journey through the adolescence of a young girl who struggles to find her identity in a realm she cannot comprehend. Carroll personifies this trying journey through the protagonist, Alice. Alice is a seven year old girl, growing up in the Victorian Age, a time of rapid change and development. â€Å"Alice is engaged in a romance quest for her own identity and growth, for some understanding

George Orwell s Shooting An Elephant - 1791 Words

An iconic figure in the world of controversial novelists, Eric Arthur Blair was known more commonly by his pen name George Orwell. He was very outspoken and blunt about his views against the tyrannical British rule and openly opposed its nature. One of the reasons why he was acclaimed as one of the best writers of the era was because of his lucid prose and the other was the aptness of his work. George Orwell wanted to target the British rule and to support the idea of a Democratic Government. In the essay ‘Shooting an Elephant’, Orwell shows the flaw in the system and how being in power has left him without any power to make his own decision at all. â€Å"When the white man turn tyrant it is his own freedom that he destroys† (Orwell). The essay interests everyone as it points out the necessity of democracy which has been a widely debated issue for ages. George Orwell targeted masses all over the world through his writing because the essay was published in the maga zine which was available everywhere around the Globe. Although George Orwell uses some harsh words to describe natives which undermine his argument however he explains his viewpoint through a mixture of persuasive and convincing language, a well structured essay and an anti thesis approach to show that Imperialism destroys the people and the system. In his essay, George Orwell narrates his personal experience to reach a conclusion that â€Å"when white man turns tyrant it is his own freedom that he destroys†Show MoreRelatedGeorge Orwell s Shooting An Elephant 1114 Words   |  5 PagesShooting an Elephant : George Orwell Since the publication of George Orwell s, Shooting an Elephant in 1936 many philosophers have engaged in conversation about humanity, violence, politics, power, dominance, race, culture and principles. Orwell was in fact a genius plain and simple, though in a very complicated way(Firchow 94). He brings you into the essay with his lucid and vivid details the entire way through from the setting I remember that it was a cloudy, stuffy morning at the beginningRead MoreGeorge Orwell s Shooting An Elephant And A Hanging 860 Words   |  4 PagesIn George Orwell’s Shooting an Elephant and A Hanging. The setting of both the spots was in Burma, a nation in Asia. In A Hanging the setting was principally in a correctional facility while in Shooting an Elephant was in a Moulmein, in lower Burma where an Elephant went quiet . The Characters in A Hanging were for the most part a Hindu who was little whit no hair and obscure fluid eyes, additionally he had a thick, mustache which was hu mongous for his body. Additionally George OrwellRead MoreAnalysis Of George Orwell s Shooting An Elephant 1265 Words   |  6 Pages  Shooting an Elephant is an essay by George Orwell, first published in the literary magazine New Writing in the autumn of 1936 and broadcast by the BBC Home Service on October 12, 1948. The essay describes the experience of the English narrator, possibly Orwell himself, called upon to shoot an aggressive elephant while working as a police officer in Burma. Because the locals expect him to do the job, he does so against his better judgment, his anguish increased by the elephant s slow and painfulRead MoreAnalysis Of George Orwell s Shooting An Elephant 1010 Words   |  5 Pagesforced to make can have long-lasting effects on them.†¯In Shooting an Elephant, by George Orwell, the author goes back to a situation in his life when he was a young adult where he had to make a choice between evil deeds. Many years later, the decision still haunted him. It takes place back when Orwell was a British police officer in Burma. He reevaluates his situation in life when he encounters a moral dilemma; to kill or save an elephant. Orwell is a confused and unhappy young policeman who lives inRead MoreAnalysis Of George Orwell s Shooting An Elephant 989 Words   |  4 PagesPride{1} Unanticipated choices one is forced to make can have long-lasting effects.{2} In Shooting an Elephant, by George Orwell, the author recounts an event from his life when he was about twenty years old during which he had to choose the lesser of two evils. Many years later, the episode seems to still haunt him. The story takes place at some time during the five unhappy years Orwell spends as a British police officer in Burma. He detests his situation in life, and when he is facedRead MoreAnalysis Of George Orwell s Shooting An Elephant 953 Words   |  4 PagesThe area of focus I chose was a work from the Innocence and Experience chapter. The work of fiction that I chose to analyze is â€Å"Shooting an Elephant† by George Orwell. The main question is whether what he did in the story was ethical. This story is about the inner fight between right and wrong, â€Å"if I do this†¦Ã¢â‚¬  or â€Å"if I do that†¦Ã¢â‚¬  or â€Å"what if I don’t do anythin g?† Bottom line is you’re damned if you do, and damned if you don’t. We all do this in some form or fashion, we all have that inner voice tellingRead MoreAnalysis Of George Orwell s Shooting An Elephant 985 Words   |  4 PagesUnanticipated choices one is forced to make can have long-lasting effects.{2} In Shooting an Elephant, by George Orwell, the author recounts an event from his life when he was about twenty years old during which he had to choose the lesser of two evils. Many years later, the episode seems to still haunt him. The story takes place at some time during the five unhappy years Orwell spends as a British police officer in Burma. He detests his situation in life, and when he is faced with a moral dilemmaRead MoreAnalysis Of George Orwell s Shooting An Elephant 1886 Words   |  8 PagesDisobedience† challenged its readers to â€Å"defy the law and the Constitution† of the United States (407). About eighty years later in 1936, George Orwell wrote â€Å"Shooting an Elephant† (307). In the essay, Orwell described a memorable experience of his time as an officer in imperialist Burma. â€Å"Shooting an Elephant† is a narrative account of Orwell’s encounter with a rogue elephant, acting as an extended metaphor for imperialistic England. Both of the essays revolve around governmental motifs. Based on the historicalRead MoreAnalysis Of George Orwell s Shooting An Elephant 1250 Words   |  5 Pagesbefore then. For example, in the essay â€Å"Shooting an Elephant† by George Orwell, Orwell himself is working as a British police officer in Burma in the 1920’s. He does not like his job because of his hate for the oppressive nature of the British government. However, he does take the job seriously. One day, he gets a report about an elephant tearing through the town. He quickly gets his gun and rides to the scene with his horse. Once Orwell arrives, the elephant is long gone, but he sees all the damageRead MoreAnalysis Of George Orwell s Shooting An Elephant 2165 Words à ‚  |  9 Pagesauthor of Shooting an Elephant, George Orwell, describes his moral troubles as a police officer in Moulmein in lower Burma (known as Myanmar in the twenty-first century) when encouraged by its citizens to kill a rogue elephant in town. Orwell details how nearly every citizen in Moulmein had a grudge against Europeans, and would, as a result, antagonize any European in the town. Orwell was a sub-divisional European police officer and had a particularly difficult time in Moulmein. Orwell explains one

Impact Of World War I On Women s Roles - 1517 Words

Asmeeta Singh Assess the impact of World War I on the role of women in Australian society. In assessing the impact of World War 1 on women’s roles in Australian society, it is clearly obvious that there was no great effect. Women took on a great deal of responsibility when men were at war and many aspects were discovered about women’s abilities and many injustices were also created, which revolved around women, their jobs and the rest of their daily lives. According to https://womenshistory.net.au/timeline/, â€Å"To a very large extent, women’s roles did not change as a result of World War I†. This will be thoroughly explored along with reasons and results that spun around the affairs of World War I and its impact on women. According to http://www.skwirk.com/p-c_s-14_u-109_t-290_c-971/women-in-australia-before-world-war-ii/nsw/wom,before the global war had started, women’s traditional role in Australian society were believed to be as nurturers to their children and wives to their husbands. It was viewed as their fixed future to marry, create offspring and commit their lives to the requirements of their spouses and children. This belief was strengthened by other views, one being that women were unable to live any life that went against the preceding belief. The individuals who tried and succeeded were seen as immoral. It was thought that if women picked not to wed, or not to work (as a housewife) while wedded, they were neglectful in their obligation to their spouses andShow MoreRelatedA Time For Change . William G. Pollard, A Physicists, Had1509 Words   |  7 Pageschange provided by the outbreak of WWII. The 1940’s were a difficult time in our nation’s history. The country was still firmly embedded in the economic grips of the Great Depression. â€Å"Some 13 to 15 million Americans were unemployed† during the late 1930’s (History). Due to the large percentage of unemployment, women were discouraged from working. Working women would take jobs away from men. Unfortunately, due to the economic conditions, many women had to work in miserable conditions or factoryRead MoreWomen’s Role in Wwi: Before and After1357 Words   |  6 PagesWorld War I made a colossal impact on all aspects of human life and almost everyone in Europe was affected by this impact to different degrees as a consequence. One group in particular, most often illustrated as a real turning point, largely in enfranchisement and employment, were women. The outbreak of WWI saw a number of unexpected changes take place within the common social strata. These changes were prompted by the fact that a new wave of social-thinking was taking shape and eventually affectedRead MoreWomen Have Shaped Canadian History1359 Words   |  6 PagesWomen have shaped Canadian History The proliferation of Canadian women’s movements, notably their redefining role in society, has had a profound propitious impact on Canada’s identity in the twentieth century. The contribution of Canadian women in the cultural life (sports, the arts and dance), the political impact from the leadership role of a female perspective (Nellie McClung) and women’s economic empowerment all contribute to the shape of Canadian history. Our current Canadian national identityRead MoreWorld War I, A Devastating Clash Between The Central Powers And The Allied Powers1748 Words   |  7 PagesWorld War I, a catastrophic clash between the Central Powers and the Allied powers played a significant role in the social shift across Western countries. Lasting from 1914 to 1918, the war had social consequences that greatly affected gender roles in Europe. Women replaced men in the workforce as hordes of men left the country for war, while men faced harsh gender expectations in the batt lefield. Gender roles had existed long before the Great War, which began with the Separation of Spheres, an ideologyRead MoreThe Status Of Women During The Great War1675 Words   |  7 Pagesstatus of women during the years 1914 and 1925 did not stop to change and wonder if the First World War achieve any permanent change in the status of women in Britaint is very interesting question. Both points of view, meaning which agree with the idea that yes it did or on the contrary that it did not, already exist. Indeed, if the delegate of the American Women s Trade Union League Congress, Mrs. Raymond Robins declared in 1917 that it was â€Å"the first hour in history for the women of the world† 1 onRead MoreEssay about The Impact of the Second World War on the Position of Women852 Words   |  4 PagesThe Impact of the Second World War on the Position of Women Women’s role in society during the 1920’s was a polarised one, were women would stay at home and look after the children and the men earn the money. However, after World War I, society had changed for the better and this lead to a better life for women. Young women started to rebel against what the previous generation thought they should act like and did as they pleased. They wore the latest fashions, short Read MoreThe Evolution of Gender Roles and its Role in Society1505 Words   |  7 Pages When thinking of gender roles in society, stereotypes generally come to mind. Throughout history these stereotypes have only proven to be true. Major historical events have had a huge impact on the way men and women are seen and treated. In this way, women have always been secondary to males and seen as the fragile counterparts whose job is to take care of the household and most importantly, be loyal to her husband no matter the circumstance. Gender roles throughout history have greatly influencedRead MoreThe War Of The World War I1341 Words   |  6 PagesWorld War One is considered to be one of the most important events in modern world history. Lasting four years and resulting in large numbers of casualties, the war represented a total war in which nations devoted all of the resources at their disposal to the war effort. Before this time, wars were fought by trained armies sent to fight on a battlefield, and had little impact on the lives of civilians not involved in the fightin g. However, during World War One, governments controlled the economyRead More1920s Fashion Essay1036 Words   |  5 PagesThe fashion changed and characterized the women in the 1920s, as they called it the roaring twenties the women started gaining their free rights and independence. Fashion for women had a positive impact in the 1920s and on the world today throughout the advancement in women’s rights. Though out the years fashion has changed in different variety of ways in the 1920s by giving women the ability to change the way they act and look. â€Å"1920s Fashion for women characterized the free spirited, modernistRead MoreThe First World War I1305 Words   |  6 PagesThe First World War fought from 1914 to 1918 was one of the largest and most brutal catastrophes fought in the 20th century. With nearly the entire European continent fighting a barbaric and everlasting war, the U.S. had eventually to get involved in order to reinitiate stability to Europe. Ultimately, the U.S. taking involvement in World War I had a profound political, economic, and social impact on the country. It increased government powers and solidified the nation’s leadership role in foreign

Cultural and Linguistic Issues Impacting Psychological...

Introduction While psychological assessment can be useful, it is merely a tool that provides a piece of a puzzle when assessing individuals. Many things need to be considered in addition to psychological assessment to generate the most accurate results. No individual is exactly the same, therefore a standarized assessment tool will remain flawed. Cultural and linguistic differences are important to acknowledge and understand in efforts to reduce bias in assessment tools. Cultural and Linguistic Issues Impacting Psychological Assessment An individuals culture is one of the most influential factors that will drive an individual’s responses to psychological assessment. Culture molds and shapes our values, social norms, behaviors†¦show more content†¦Exposure is another factor that plays a pivotal role in the development of a human being and their perceptions. Each exposure an individual has results in a experience, contributing their frame of reference. Far to often it is assumed that because human beings possess the same machinery (brian, senses, body parts) that it operates in same manner and if it doesn’t, it is defective or broken. The realization that different doesn’t equate to flawed is critical in psychological assessment. Duran, Firehammer and Gonzalez (2008) state: The culture-bound nature of the diagnostic nosology used by mental health practitioners, referred to as the Diagnostic and Statistical Manual of Mental Disorders (4th ed., text rev.; American Psychiatric Association, 2000), serves to alienate Native people and persons from other cultural groups who do not understand or accept a Eurocentric worldview of mental health and psychopathology. (p.291) Linguistics are a major component in culture. Psychological assessments with no modification or adaptation to consider culture and linguistic variances, lead to invalid diagnosis and ineffective treatment. Words have different meanings to different people. There are often several dialects within a language that alters the interpretation of words and their use. Linguistics notably influence individuals and their response. Psychological assessments are challenged to adequately address linguistic variables.Show MoreRelatedIs The Naplan A Psychological Test? Why Or Why Not?1701 Words   |  7 PagesQuestion 1: Is the NAPLAN a psychological test? Why or Why not? The Australian Psychological Association (APS) defines a psychological test as the measure of characteristics and abilities of an individual including aptitude and intelligence (â€Å"Australian Psychological Society: Psychological testing, 2016). As educators are increasingly building competence in psychological fields involving assessment properties, test administration, interpretation and statistics (Bowles et al., 2016), administrationRead MoreTheories And Ethical Perspectives Of Child Development3300 Words   |  14 Pagesframeworks attempting to construct the idea of a ‘perfect’ child; which has become a central part of practice (Woodhead, 2006). The purpose of this essay is to explore child development, whilst demonstrating a critical understanding of dominant psychological theories and how these can perpetuate certain political and ethical perspectives. Bringing alternative theories to the dialogue is an acknowledgement that no one theory can be said to have pr e-eminence. The case study (See Appendix) is used asRead MoreRisk Youth And Juvenile Delinquency : The Impact Of Preventive Intervention Methods And Reducing Juvenile Involvement With The Criminal Justice System1809 Words   |  8 Pagesother youth will have been involved with the criminal justice system. Others will have participated in programs geared toward reducing juvenile delinquency. Some will have familial support, others may lack support. Some may have substance abuse issues others will not. Participants will also include staff and personnel from government and community agencies such as probation officers, teachers, counselor, parents, caregivers, and mental health professionals. Self-reporting questionnaires, interviewsRead MoreAdvancing Effective Communicationcommunication, Cultural Competence, and Patient- and Family-Centered Care Quality Safety Equity53293 Words   |  214 PagesAdvancing Effective Communication, Cultural Competence, and Patient- and Family-Centered Care A Roadmap for Hospitals Quality Safety Equity A Roadmap for Hospitals Project Staff Amy Wilson-Stronks, M.P.P., Project Director, Health Disparities, Division of Quality Measurement and Research, The Joint Commission. Paul Schyve, M.D., Senior Vice President, The Joint Commission Christina L. Cordero, Ph.D., M.P.H., Associate Project Director, Division of Standards and Survey Methods, The JointRead MoreMarriage Guidance: Summary Notes19959 Words   |  80 Pagesfamily over generations and reinforced by the surrounding community† Culture and ethnicity manifest in language, faith, race, national and geographic origin, family formation An individual’s sense of self is implicitly intertwined with his/her cultural beliefs and sense of belonging to an ethnic group Schematic comparison of the Western and African Views of the person and worldviews Western view of the person and the worldview Individuality Uniqueness Differences Competition IndividualRead MoreFactors Influencing International Students Choice Of An Educational Destination9131 Words   |  37 Pagesliteratures and secondary data are investigated. These factors are knowledge about host country, knowledge about the educational institutions, cost issues, recommendations from others and personal factors. The most significant influence factor is knowledge about the educational institutions, followed by personal factors and then knowledge about host country, cost issues and recommendations from others respectively. Keywords: International students, University of Birmingham (UoB), educational destination, educationalRead MoreChrysanthemum Cineraiifolium23103 Words   |  93 Pagescontention provides an opportunity to look at how several different factors affect conflict and team performance. These includes contextual issues like a merger, cultural values and diversity, emotional intelligence, status, role, autonomy, emotional concerns, team size, individual characteristics, physical or geographical location such as emotional, psychological, relational or physical distance. It also highlights on leadership style/trait exhibited by Didier Amrani on his team members from FranceRead MoreChildcare: Education and Subject Code Essay43120 Words   |  173 Pageswith children and young people ______________________________ 28 Promote equality, diversity and inclusion in work with children and young people indicative content ________________ 29 Support assessment for learning ___________________________ _________________________________ _______ 30 Support assessment for learning indicative content _____________________________________________________ 32 Engage in personal development for health, social care or children‟s and young people‟s settings ________________Read MoreLgbt19540 Words   |  79 PagesLGBT From Wikipedia, the free encyclopedia LGBT publications, pride parades, and related events, such as this stage at Bologna Pride 2008 in Italy, increasingly drop the LGBT initialisminstead of regularly adding new letters, and dealing with issues of placement of those letters within the new title. Part of a series on | Lesbian, gay, bisexual, and transgender(LGBT) people | | Sexual orientation | * Homosexuality * Demographics * Biology * Environment | History | *Read MoreOrganisational Theory230255 Words   |  922 Pagesresult oriented but also to be wise in their decision making. This requires that they have a deeper than superficial understanding of management and organization issues. McAuley et al. helps student and managers understand organizational performance without having to go through extensive reading. It deepens their understanding of issues with which they are confronted in practice, by putting them into a larger context. This book really helps students and managers to become wiser. Professor Renà © Tissen

============================================================= HOME TEC Essay Example For Students

============================================================= HOME TEC Essay ============================================================= HOME TECH: The Inner Workings NewScience - The Toilet Yesthose tales youve heard are true. The toilet was first patented in England in 1775, invented by one Thomas Crapper, but the extraordinary automatic device called the flush toilet has been around for a long time. Leonardo Da Vinci in the 1400s designed one that worked, at least on paper, and Queen Elizabeth I reputably had one in her palace in Richmond in 1556, complete with flushing and overflow pipes, a bowl valve and a drain trap. In all versions, ancient and modern, the working principle is the same. Tripping a single lever (the handle) sets in motion a series of actions. The trip handle lifts the seal, usually a rubber flapper, allowing water to flow into the bowl. When the tank is nearly empty, the flap falls back in place over the water outlet. A floating ball falls with the water level, opening the water supply inlet valve just as the outlet is being closed. W ater flows through the bowl refill tube into the overflow pipe to replenish the trap sealing water. As the water level in the tank nears the top of the overflow pipe, the float closes the inlet valve, completing the cycle. From the oldest of gadgets in the bathroom, lets turn to one of the newest, the toothpaste pump. Sick and tired of toothpaste squeezed all over your sink and faucets? Does your spouse never ever roll down the tube and continually squeezes it in the middle? Then the toothpaste pump is for you! When you press the button it pushes an internal, grooved rod down the tube. Near the bottom of the rod is a piston, supported by little metal flanges called dogs, which seat themselves in the grooves on the rod. As the rod moves down, the dogs slide out of the groove theyre in and click into the one above it. When you release the button, the spring brings the rod back up carrying the piston with it, now seated one notch higher. This pushes one-notchs-worth of toothpaste out o f the nozzle. A measured amount of toothpaste every time and no more goo on the sink. Refrigerators Over 90 percent of all North American homes with electricity have refrigerators. It seems to be the one appliance that North Americans can just not do without. The machines popularity as a food preserver is a relatively recent phenomenon, considering that the principles were known as early as 1748. A liquid absorbs heat from its surroundings when it evaporates into a gas; a gas releases heat when it condenses into a liquid.The heart of a refrigerator cooling system is the compressor, which squeezes refrigerant gas (usually freon) and pumps it to the condenser, where it becomes a liquid, giving up heat in the process. The condenser fan helps cool it. The refrigerant is then forced through a thin tube, or capillary tube, and as it escapes this restraint and is sucked back into a gas again, absorbing some heat from the food storage compartment while it does so. The evaporator fan distrib utes the chilled air. In a self-defrosting refrigerator/freezer model, moisture condenses into frost on the cold evaporator coils. The frost melts and drains away when the coils are warmed during the defrost cycle which is initiated by a timer, and ended by the defrost limiter, before the frozen food melts. A small heater prevents condensation between the compartments, the freezer thermostat turns the compressor on and off, and the temp control limits cold air entering the fridge, by means of an adjustable baffle. Smoke Detectors Is your smoke detector good at scaring to death spiders who carelessly tiptoe inside it? Have you ever leapt out of the shower, clad only in you-know-what, to the piercing tones of your alarm, triggered merely by your forgetting the close the bathroom door? Is it supposed to do this? There are two types of smoke detectors on the market; the photoelectric smoke detector and ionization chamber smoke detector. The photoelectric type uses a photoelectric bulb t hat shines a beam of light through a plastic maze, called a catacomb. The light is deflected to the other end of the maze where it hits a photoelectric cell. Any smoke impinging on this light triggers the alarm (as do spiders and water droplets in the air!). The ionization chamber type contains a small radiation source, usually a man-made element called Americium. The element produces electrically-charged air molecules called ions, and their presence allows a small electric current to flow in the chamber. When smoke particles enter the chamber they attach themselves to these ions, reducing the flow of current and triggering the alarm. Both types are considered equally effective and may be battery-powered or wired to the homes electrical system. No matter which type you choose, if you dont have one installed, put down this article and go buy one now! And while youre signing that credit card voucher for the new smoke detector, pause for a moment and gaze at that other technological ma rvel you are probably holding in your hand, the ball-point pen. Ever wonder why its called a ball-point? Because it has a ball. The first European patents for the handy device were issued in the late 19th century, but none of the early pens worked very well until a Swiss inventor named Lazio Josef Biro designed the first modern version in 1939. He called it a birome. Commercial production was delayed by World War II, and then in 1945, an American firm, Reynolds, introduced the miraculous pen which revolutionizes writing at Gimbels in New York City. The new pen didnt work very well and cost a whopping $12.50 U.S., but it was an instant success. The Henry Ford of the ball-point industry, Marcel Bich, launched the Bic pen in 1949, after developing the Biro design for two years to produce a precision instrument which wrote evenly and reliably and was cheap. By the early seventies, Bic pens became the worlds largest manufacturer of ball-point pens, and today some two and one-half million Bic ball-points alone are sold every day in North America. Ink feeds by gravity through five veins in a nose cone, usually made of brass, to a tungsten carbide ball. During the writing process, the ball rotates, picking up a continuous ink supply through the nose cone and transferring it to the writing paper. The ball is a perfect sphere, which must fit precisely into the extremely smooth nose cone socket so that it will rotate freely yet be held tightly in place so that there is an even ink flow. Although it sounds deceptively simple, perhaps the most amazing thing about ball-point pens is the ink. Why doesnt it just run out the end? Why doesnt it dry up in the plastic cartridge? Bic describes the ink as exclusive, fast-drying, yet free flowing. The formula is, of course, secret. In the 19th century, writer and thinker Ralph Waldo Emerson expressed a fear that perhaps we all feel to some extent, that things are in the saddle and ride Mankind. But with the help of good household re ference books, friendly reference librarians, and helpful manufacturers only too willing to help consumers understand their products, we can at least get a rein on the technology in our homes. .u38bafdf9f643778d8efe56ea1086c8f2 , .u38bafdf9f643778d8efe56ea1086c8f2 .postImageUrl , .u38bafdf9f643778d8efe56ea1086c8f2 .centered-text-area { min-height: 80px; position: relative; } .u38bafdf9f643778d8efe56ea1086c8f2 , .u38bafdf9f643778d8efe56ea1086c8f2:hover , .u38bafdf9f643778d8efe56ea1086c8f2:visited , .u38bafdf9f643778d8efe56ea1086c8f2:active { border:0!important; } .u38bafdf9f643778d8efe56ea1086c8f2 .clearfix:after { content: ""; display: table; clear: both; } .u38bafdf9f643778d8efe56ea1086c8f2 { display: block; transition: background-color 250ms; webkit-transition: background-color 250ms; width: 100%; opacity: 1; transition: opacity 250ms; webkit-transition: opacity 250ms; background-color: #95A5A6; } .u38bafdf9f643778d8efe56ea1086c8f2:active , .u38bafdf9f643778d8efe56ea1086c8f2:hover { opacity: 1; transition: opacity 250ms; webkit-transition: opacity 250ms; background-color: #2C3E50; } .u38bafdf9f643778d8efe56ea1086c8f2 .centered-text-area { width: 100%; position: relative ; } .u38bafdf9f643778d8efe56ea1086c8f2 .ctaText { border-bottom: 0 solid #fff; color: #2980B9; font-size: 16px; font-weight: bold; margin: 0; padding: 0; text-decoration: underline; } .u38bafdf9f643778d8efe56ea1086c8f2 .postTitle { color: #FFFFFF; font-size: 16px; font-weight: 600; margin: 0; padding: 0; width: 100%; } .u38bafdf9f643778d8efe56ea1086c8f2 .ctaButton { background-color: #7F8C8D!important; color: #2980B9; border: none; border-radius: 3px; box-shadow: none; font-size: 14px; font-weight: bold; line-height: 26px; moz-border-radius: 3px; text-align: center; text-decoration: none; text-shadow: none; width: 80px; min-height: 80px; background: url(https://artscolumbia.org/wp-content/plugins/intelly-related-posts/assets/images/simple-arrow.png)no-repeat; position: absolute; right: 0; top: 0; } .u38bafdf9f643778d8efe56ea1086c8f2:hover .ctaButton { background-color: #34495E!important; } .u38bafdf9f643778d8efe56ea1086c8f2 .centered-text { display: table; height: 80px; padding-left : 18px; top: 0; } .u38bafdf9f643778d8efe56ea1086c8f2 .u38bafdf9f643778d8efe56ea1086c8f2-content { display: table-cell; margin: 0; padding: 0; padding-right: 108px; position: relative; vertical-align: middle; width: 100%; } .u38bafdf9f643778d8efe56ea1086c8f2:after { content: ""; display: block; clear: both; } READ: Shakespeares Romeo And Juliet Essay

Definition Integrated Customer Experience â€Myassignmenthelp.Com

Question: Discuss About The Definition Integrated Customer Experience? Answer: Introducation Customer experience can be defined as the response of the customers to the company regarding the experience they had at the time of using their services or products. The customers can directly contact the company to share their views or indirectly post their comments somewhere to share their opinions about the products and serves they have used. Integrated customer behaviour is the term that is used when the customers experiences are used as the basis or the starting point if everything that the company do (Botha Van Rensburg, 2010). In todays era, it is very important for the companies to integrate the customers experiences in their strategies so that they can cater the market better. Marketing is done by the companies for conversion of the respect in the customer. Conversion is also done to make the normal customers a loyal one and this can happen only when the customers experience is excellent with the company. Thus, Taking integrated customers experience as the basis of conversi on strategies of the company is very useful and essential. Customers experiences can be linked to the expectation of the customers and the promises of the company. The conversion can only happen if the company can live up to the expectations of the customers which are developed in accordance with the promises of the company (Mosley, 2007). Customers experience is very crucial for brand image. Customers make a perception about the products when the brand image is associated with it. If that perception deviates then it becomes difficult for the companies to give better experiences to the customers. Perception cannot be controlled by the companies but it can be altered as per the situation and by applying some of the strategies. There are different types of experiences that the customers go through and thus it is difficult to measure the experiences. Different types of customers experiences: As per the definition of the customers experience, it has been analysed that it is the response of the customers feelings that they have experienced at the time of using the products or the service. It is not just the products or service that affects the experience but many external factors have their impact on the customers experience (Schmitt, 2010). An example of a restaurant service can be taken. If the ambience of the restaurant is good and the food is not good then also a customer can claim that he or she had good time there because of the ambience and other services. It has been discussed that measuring customer experiences is very important for the companies and as there are many factors that affect the customers experience thus it is required by the companies to categorize these customers experiences. Below is the figure that categorizes the customers experiences on some bases: The customers experiences above are based on the standardization of the business process and the engagement of the customers in a particular situation. It has been analysed that most of the customers experience the situation that is defined in the last right corner quadrant that is business as usual. This is the situation where the standardization of the business process is very high while the customers engagement is very low (Meyer Schwager, 2007). Here, the repetitive truncations are made by the company and the customers. It can be associated with the daily life activities such as making debit card payment of buying something from the one retailer. These are the activities that give the business as usual kind of customer experiences to the customers and this is the most obvious experience that customers feel in their daily lives. In this situation, the companies can make the system automated by assuming the possible situation that can be generated (Nagasawa, 2008). For example whe n the iTunes remind the customer that they already bought the item they are going to buy, it is not the one spot decision that has been made but the company has already set some of the rules according to the most probable situation that can happen with the customer. The upper right corner of the matrix deals with the predictable customers lifecycle events. It is the situation where the process is standardized but at the same time the customers are also engage to a high extent (Yi, Y., Gong, 2009). It can be understood with an example such as getting the first bill from the mobile network company. In tis, the company have already perceived that the customers will want to know about the high amount that has been charged with them in the bill and the customers will equally be interested in knowing and enquiring about the bill. It is the predicted situation by the company and thus a standardized system needs to be made by the companies to handle such types of customers experiences. It is not the uncommon situation as every customer will be inquiring for their bill so that company can easily detect the situation and make standard solution to resolve such issues (Smith Wheeler, 2002). The third experience is related to quadrant in the left lower corner that is about threat to cost efficiency. It is the situation were the standardization is also low and even the customer engagement is also very low. In this kind of situation, the customers experiences do not really matters to the customers as well as to the company. For example, if in a hotel, the billing machine or the computer fails to type a single letter or because of any technical issue the computer fails to take any information of the guest automatically then the manager or the receptionist has to fill the detail manually (Palmer, 2010). This is not a big concern but the computer can be checked by the technician later. In this situation not the customers and not even the company is interested. So, these are the experiences that really dont matter and cannot be predicted by the company to make any standardized solution for it. The last quadrant deals with surprises, trials and tribulations. It is most threatening and dangerous situation for the company because the customers are highly engaged in the situation but the company does not have any pre planned solution to resolve the same. This is the situation where the customers experience can be negative and can affect the brand image of the company adversely (Homburg, Jozi? Kuehnl, 2017). This might happens sometimes that the problem is there but the company does not have any idea about it and even does not have any standard plans for that problem which may be surprisingly experienced by the customers and can create a negative impact. This is the most critical situation that should be handled calmly by the company. Many times, the customers of the company can get this kind of situation. The companies these days are appointing many people in the customers support area while some of them have a full department that only deals with customers and resolve their issues. These are the strategies that as make the customer experiences and also helps the company to make their brand image in the market (Johnston Kong, 2011). Disadvantages and advantages With the above discussion, it has clearly been mentioned that customers experiences are very important element that needs to be integrated in the business processes and strategies so that the company can cater the market in effective way with good brand image. One of the most important benefits for the company by integrating customer experience is innovation. When any of the takes customer experience as the basis of their strategy formation process then it becomes easier for the company to innovate the products med the services according to the preferences of the customers (Grewal, Levy Kumar, 2009). Also, the innovation made with this basis has less chances of getting failed. Another important benefit for the company by customer experience is brand image. Predicting the situation or the problems that the customers can face in future and making standardized solution for them is the most effective way of developing the brand image of the company (Puccinelli, Goodstein, Grewal, Price, Raghubir Stewart, 2009). There are some other advantages as well such as development of effective strategies, catering market effectively, developing the customer oriented approach etc. In addition to it, the company also face some of the challenges in terms of integrating customer experience in their business (Lemke, Clark Wilson, 2011). One of the biggest challenges is regarding the identification and prediction of the customer experience. This is because there are different customers having different point of views. It is not necessary that every customer have similar experiences in similar situations (Wen, Prybutok, V Xu, 2011). Thus, the companies have to assume the most common behaviour of the customers to predict the situations that can be generated in future. It is very difficult to cater the market with the same strategies as different market and customers have different preferences. Similarly, it is also difficult to categories the customer experience in the similar manner as different market and customers have different nature. Recommendations: It has been recommended to the business that integrating customer experience is one of the best approaches to be used to develop the brand image of the firm but at same time the company has to find an approach to categorize the customer experience according to the market. Most of the companies have installed the customer support system in their processes so that the customers can easily contact the company with their issues (Frow Payne, 2007). This is because resolving the issues of the customers also generates a different kind of customer experience amongst the customers. If the roble is resolved easily then the customers feels happy. Satisfying each and every customer is not possible. So, the only solution to make the services better is to cater the needs of the customers according to their nature and supporting them even after selling the products or the services to then (Rahman, 2006). This will help the companies to be in the good books of the customers and can also deliver bet ter customer experience. Conclusion: Customer experience can be defined as the response of the customers to the company regarding the experience they had at the time of suing their services or products. In todays era, it is very important for the companies to integrate the customers experiences in their strategies so that they can cater the market better. Customers make a perception about the products when the brand image is associated with it. If that perception deviates then it becomes difficult for the companies to give better experiences to the customers. There are different types of experiences that the customers go through and thus it is difficult to measure the experiences. There are four types of customer experiences. The first one is predictable life events, threat to cost efficiency, business as usual and surprises. It has different advantages and disadvantages for the company. It has been recommended to the business that integrating customer experience is one of the best approaches to be used to develop the b rand image of the firm but at same time the company has to find an approach to categorize the customer experience according to the market. References: Botha, G. J., Van Rensburg, A. C. (2010). Proposed business process improvement model with integrated customer experience management: general articles.South African Journal of Industrial Engineering,21(1), 45-57. Grewal, D., Levy, M., Kumar, V. (2009). Customer experience management in retailing: an organizing framework.Journal of retailing,85(1), 1-14. Homburg, C., Jozi?, D., Kuehnl, C. (2017). Customer experience management: toward implementing an evolving marketing concept.Journal of the Academy of Marketing Science,45(3), 377-401. Johnston, R., Kong, X. (2011). The customer experience: a road-map for improvement.Managing Service Quality: An International Journal,21(1), 5-24. 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Pearson Education. Wen, C., Prybutok, V. R., Xu, C. (2011). An integrated model for customer online repurchase intention.Journal of Computer Information Systems,52(1), 14-23. Yi, Y., Gong, T. (2009). An integrated model of customer social exchange relationship: the moderating role of customer experience.The Service Industries Journal,29(11), 1513-1528. Frow, P., Payne, A. (2007). Towards the perfectcustomer experience.Journal of Brand Management,15(2), 89-101. Nagasawa, S. Y. (2008). Customer experience management: Influencing on human Kansei to management of technology.The TQM Journal,20(4), 312-323. Rahman, Z. (2006). Customer experience managementA case study of an Indian bank.Journal of Database Marketing Customer Strategy Management,13(3), 203-221.